Helpline
BTUK Membership
 0845 4500 386 

If you want to talk, we're here to listen

We understand that there are times when you just want someone to talk to, who you don't have to explain anything to. Maybe you don't want to bother those you're close to. Maybe you want to hear from someone who's had a similar experience to you.

Our staff and volunteers are ready to listen to you whether you have a brain tumour or are awaiting diagnosis, are caring for someone, or you've been touched in some way by brain tumours. Ring our Helpline on 0845 4500 386 (10am - 1pm and 2pm – 5pm, Monday to Friday). We can also put you in touch with our free telephone support service known as Phone Pals and with our network of local Support Groups.

People ring our helpline with questions about living with a brain tumour, the treatments being offered, where to go for support and resources, or just to talk through their diagnosis or the options they've been offered. Our staff and volunteers can direct you to the right places and the best people to talk to, or they can act as a sounding board for you.

Access our Helpline by ringing 0845 4500 386. Special support is provided from 10am - 1pm and 2pm – 5pm, Monday to Friday. (The Brain Tumour UK office can also be contacted through this number during normal office hours with general and fundraising enquiries.)

Helpline Christmas opening hours

Please note our Christmas opening hours

24 December    10am-1pm
25 December    CLOSED
26 December    CLOSED
27 December    CLOSED
28 December    CLOSED
29 December   10am-1pm     2pm-5pm
30 December   10am-1pm     2pm-5pm
31 December   10am-1pm     2pm-5pm
1   January       CLOSED

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