Privacy policy
Privacy policy
At Brain Tumour UK we are committed to protecting your privacy online. We protect any personal information you give us while you use our website.
On this page
- What information do we collect?
- How do we use your information?
- Cookies
- Website analysis
- Links
- Accessing and updating your personal information
- Changes to this policy
- Forums
This policy is written in compliance with the Data Protection Act 1998. Brain Tumour UK is registered under the Act as a Data Controller under number Z9616240. If you have any questions about our registration, don't hesitate to contact our Data Protection Manager at Brain Tumour UK, Tower House, Latimer Park, Chesham, Bucks HP5 1TU, email enquiries@braintumouruk.org.uk or telephone 0845 4500 386.
By continuing to use this website you are agreeing to the terms of this privacy policy.
What information do we collect?
For non-personal information such as IP address (the location of the computer on the internet) and cookies, please see Website analysis below.
Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details, as well as information relating to your health. We collect some personal information when you ask about our activities, register with us, (for example, as a supporter), order products and services (such as publications and email newsletters), seek assistance with a reply by email or letter, make a donation to us, or otherwise give us personal information.
How do we use your information?
We use your information in the ways set out below unless you are specifically notified otherwise.
We use your personal information to give you the information, support, services, or products you ask for. We may also use your information for administrative purposes, to let you know about changes to our services or policies, to create a profile of your interests and preferences and, if you agree, as part of our fundraising activities.
We will not sell your details to any third parties but we may sometimes also share your information with our trusted service providers who are authorised to act on our behalf. In addition, from time to time we may exchange your personal information with other organisations for the purposes of fraud and credit risk reduction. In these circumstances we always require strict compliance with our instructions and, in the case of third party organisations, require that your personal information is not used for their own business purposes.
We will always seek your consent to the use of your personal information, either by giving you the option to say ‘no’ to its use. If you wish us to use sensitive personal information - for example, to raise awareness of brain tumours in the media – we will ask you to specifically agree to let us use it. When we seek your consent to using your personal information, we will tell you what we want to use it for and, other than as described in this policy, we won’t use it for any other purpose.
Brain Tumour UK is responsible for collecting your personal information. Any information we collect is stored and processed in the UK. Other than as set out in this policy or as required by law, your personal information is not shared with third parties or used in any other way unless you agree.
When we collect your personal information we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the internet is 100% secure. As a result, although we try to protect your personal information, Brain Tumour UK cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Cookies
Brain Tumour UK uses 'cookies' to give you a more personalised web service.
A cookie is a small text file we pass to your computer's hard disk through your web browser so the website remembers who you are when you return. We use a type of cookie called a 'persistent' cookie. These cookies store information between visits. For example, if you tick a 'Remember me' box, those details are saved in a cookie on your computer. This means next time you log on to the website you will not need to re-enter those details.
We suggest that you do not select a 'Remember me' box if you use a shared computer (e.g. at a library or university). If you do not wish to have cookies stored on your computer you can easily change your web browser to refuse cookies, or let you know when you get a new cookie. You need to refer to your internet browser's instructions by clicking on the 'Help' menu. Refusing cookies, however, can restrict your use of our websites. To make the most of Brain Tumour UK's website, we recommend you leave cookies switched on.
For more information about cookies, please see www.cookiecentral.com
Website analysis
Brain Tumour UK uses Google Analytics to keep track of the use of our website. Google Analytics uses cookies to gather statistics about our visitors, such as where you come from before entering our website and which websites you go to afterwards. Information collected in this way is anonymous and individuals cannot be traced. This information allows us to improve our website for you.
You can find out more about Google Analytics in their privacy policy.
If you do not wish to have cookies stored on your computer you can easily change your web browser to refuse cookies, or let you know when you get a new cookie. You need to refer to your internet browser's instructions by clicking on the 'Help' menu. Refusing cookies, however, can restrict your use of our websites. To make the most of Brain Tumour UK's website, we recommend you leave cookies switched on. For more information about cookies, please see www.cookiecentral.com
Links
Brain Tumour UK's website may include links to other sites that are not owned or managed by us. We cannot be held responsible for the privacy of information collected by websites that are not managed by us.
Accessing and updating your personal information
You can ask us what information we hold about you by contacting us at the above address. Please keep your information up to date by letting us know of any changes at the above address.
Changes to this policy
We may change our privacy policy from time to time so please check back periodically.
This policy was last updated April 2010.
Forums
We collect your e-mail address if you register as a participant in our forums. We only use this address to send you your password to enable you to log into our forums or to send you e-mail notices if you have elected to receive them. When you register, you can choose whether to permit your e-mail address to be viewable by other users of the forums.
If you complete the profile facility in our forums, it will be viewable by other users, but other than that, we make no use of it.
We do not monitor our forums or any of the communications between our users (e.g. private messaging). However, we may record and use particular communications that are posted in connection with any investigation of any possible misuse of the forums or any other communication systems that we operate.
